999det Privacy Policy
Your personal information is completely safe with us. This policy transparently explains how 999det collects, uses, and protects your information.
999det ("we", "our", "platform") places the highest importance on the privacy of users in Bangladesh. This Privacy Policy ("Policy") explains what information we collect when you use the 999det website and services, why we collect it, how we store it, and what measures we take to protect your information.
By using any 999det service, you agree to the terms of this Privacy Policy. This Policy is an integral part of our Terms and Conditions. If any changes are made to this Policy, they will be updated on the website and the "Last Updated" date will change.
What Information We Collect
1.1 Registration and Account Information
When you create an account on 999det, we collect the following information:
- Full name and date of birth
- Email address and mobile number
- Preferred username and password (stored in encrypted form)
- National ID card or passport details (for KYC verification)
- Bangladesh address
999det is for users aged 21 and above only. Date of birth is collected to confirm age during account verification.
1.2 Financial and Transaction Information
To facilitate deposits and withdrawals, we process the following financial information:
- bKash, Nagad, Rocket or bank account number
- Transaction history and amounts
- Withdrawal request dates and amounts
We never collect your full bank PIN, card CVV, or mobile banking PIN. All financial information is transmitted securely via SSL encryption.
1.3 Automatically Collected Information
When you use 999det, the following technical information is collected automatically:
- IP address and device type
- Browser type and version
- Operating system
- Time and date of website access
- Pages visited and session duration
- Information obtained from cookies and similar tracking technologies
Purpose of Information Use
2.1 Account Management
Your information is used to keep your 999det account active and secure. This includes login verification, password recovery, account settings changes, and detection of unusual activity for security purposes.
2.2 Financial Transaction Processing
Your information is used to process deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer. The minimum deposit is ৳100 and the minimum withdrawal is ৳800.
2.3 Customer Support
Our 24/7 Bengali live chat support team uses your account information and transaction history to resolve your issues quickly. This is used for support purposes only.
2.4 Ensuring Responsible Gaming
Gaming habits are monitored to help users stay within responsible gambling limits. Learn more on our Responsible Gaming page.
2.5 Fraud Prevention and Security
Information is analyzed to ensure the security of the 999det platform and to detect and prevent any fraudulent activity. This includes detection of unusual login attempts, suspicious transactions, and use of multiple accounts.
If evidence of fraudulent activity is found, 999det reserves the right to suspend the relevant account and notify the appropriate authorities.
Cookies and Tracking Technologies
3.1 What Cookies Are and How We Use Them
Cookies are small text files stored in your browser. 999det uses cookies for the following reasons:
- Essential cookies: To maintain login sessions and ensure security.
- Functional cookies: To remember your language preferences and settings.
- Analytics cookies: To analyze website usage and improve service quality.
You can disable cookies from your browser settings. However, this may limit some functionality of the website.
Information Sharing and Disclosure
4.1 Sharing Information with Third Parties
999det never sells your personal information or transfers it to third parties for commercial purposes. Information may be shared only in the following limited circumstances:
- Payment processors: Only the necessary information to complete transactions via bKash, Nagad, Rocket, and banks.
- Technology service providers: Trusted partners for server hosting, data analytics, and cybersecurity — who follow our privacy standards.
- Legal obligations: To comply with Bangladesh law or valid orders from competent authorities.
- Fraud prevention: With relevant authorities to detect financial fraud or illegal activity.
When sharing information with third parties, we follow a minimum data principle — only as much as is necessary is disclosed.
4.2 International Data Transfers
For the provision of technical services, information may in some cases be processed on servers outside Bangladesh. In such cases, 999det ensures that the transferred information remains under appropriate security measures and that the relevant service provider follows international privacy standards.
Data Security Measures
5.1 SSL Encryption
All data transmission on 999det is encrypted using SSL/TLS technology. This keeps your login details, payment information, and personal data fully secure.
5.2 Password Protection
Your password is never stored in plain form. Passwords are secured using industry-standard hashing algorithms, which cannot be read by any internal staff or external party.
5.3 Access Control
Only designated staff can access your information, and only as required for their work. This is ensured through strict internal policies and regular audits.
5.4 Two-Factor Authentication
Two-Factor Authentication is available for additional account security. Keeping it active significantly reduces the risk of unauthorized access to your account.
5.5 Secure Data Centers
All data is stored in industry-standard secure data centers with physical security, firewall protection, and regular backups.
5.6 Security Audits
999det conducts regular security audits so that any vulnerabilities can be quickly identified and resolved. This keeps our platform protected against modern cyber threats at all times.
Your Rights
6.1 Your Rights Regarding Your Information
As a 999det user, you have the following rights:
- Right to know: You have the right to know what information we have collected about you.
- Right to correction: You can request correction of inaccurate or incomplete information.
- Right to deletion: In certain circumstances, you can request deletion of your account and information (subject to legal obligations).
- Right to restrict processing: In certain circumstances, you can object to the processing of your information.
- Right to data portability: You can request a copy of your information in an organized and readable format.
- Right to withdraw consent: You can withdraw your consent at any time (this will not affect prior processing).
To exercise these rights, contact our support team. We will respond to your request within 30 business days.
Data Retention Period
7.1 How Long Information Is Kept
999det retains your information for specific periods:
- Active account information: For as long as the account remains active.
- Transaction history: A minimum of five years after account closure for legal and regulatory reasons.
- KYC verification documents: For the period required by regulatory obligations.
- Technical logs: Generally up to 90 days, and longer if required for security purposes.
Once the required retention period ends, information is securely deleted or anonymized.
Protection of Minors
8.1 Policy for Users Under 21
999det is for individuals aged 21 and above only. We do not intentionally collect any information from minors. Age is verified at the time of account registration, and if any user provides a false age, the account will be closed.
If you become aware that a minor is using 999det, please notify our support team immediately.
Policy Changes and Updates
9.1 Notice of Changes
999det may update this Privacy Policy from time to time. If any significant changes are made, we will:
- Post a notice on the website.
- Notify you at your registered email address.
- Update the "Last Updated" date at the top of the page.
If you continue using 999det after changes are made, you will be considered to have agreed to the new policy. If you do not agree with the changes, you have the right to close your account.
Contact Us About Privacy
10.1 Get in Touch with Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
For privacy-related requests, write "Privacy Request" as the subject. We will respond within 30 business days.
10.2 Learn More
To learn more about 999det's various policies and terms, visit the pages below: